The Internet, social networks and whistleblowers have become the primary media for informing or misinforming consumers, far behind traditional television channels. Specialised sites are counting daily batch recalls in all areas to inform their readership.

Not always well explained, this type of announcement can be catastrophic for the impacted company. Searching for and removing glass fragments, filings, bits of bone in products without giving an explanation can be misinterpreted when, on the contrary, our customers using our services proves their involvement in increasing the security of their production.

We regularly participate in new product launches on the market. What could be worse for the company’s image and the future of the new product than to undergo a recall upon its release. New products often involve new lines, equipment, suppliers, work methodology, sometimes very heavy financial investments, human involvement, so many unknowns that can lead to manufacturing incidents.

We exchange in real time with our clients, with the greatest transparency to guarantee maximum security of our service in mutual confidentiality. ELCOWA, 25 years of experience in the search for foreign bodies or defects has a fully dedicated control centre in Mulhouse to help you quickly manage this type of crisis. Leader in Europe in this field, do not hesitate to contact us for any information, advice, free tests, estimates or controls.